• our proven process • 

HOW we work together

Zingela takes small-medium sized businesses from where they are, to a better place, faster than they could on their own.

Here's how we do it... 


You have a mentor or independent chairperson who stays with you throughout the process. Your mentor is an experienced business person who will help you keep perspective and focussed on your key objectives. They will challenge and support you – giving you honest feedback (not just what you want to hear) and highlight any blind spots. Throughout, you retain control of business decisions and your mentor holds you accountable to do what you say you need to do to get what you want.  


The first step is to build a true picture of what is happening in your business and define the business strategy and route map. A series of diagnostic workshops will be proposed in line with the needs and scale of your business, but they may include:

  1. Gaining Team Perspective – Workshop with select people who are working in the business to give their perspective on the opportunities, challenges and possible solutions.

  2. High-Level Perspective & Strategic Planning with Leaders – Workshop with the leadership team to understand the vision, the strategic objectives and how they are being connected to execution – as well as the culture of the organisation.

  3. Specialist Perspective –  Workshop with a specialist who will take a deeper look (as agreed) at a specific department or matter in order to suggest possible routes forward in order to overcome the challenge or capitalise on the opportunity.

These workshops will form the foundation to our working relationship and the development of your organisation.


Following the diagnostic workshops, together we will have a clear understanding of what is happening in your business, your business strategy and a route map with priorities to get you from where you are to where you want to be. 

If you need specialist support outside your business, you will gain access to a consortium of specialists and a sounding board of experienced, well-respected men and women who have achieved success in their field – and still practicing in business. These specialists plug into the strategy – and your business – if and as required and agreed, either to carry out the work or support your existing team to get the desired outcomes. 

With limited resources, we're all forced to consider which efforts are value-creating – and which are wasteful. By applying lean principles and building in check-points to monitor and review progress, we help you achieve more and adapt quicker.